The City of South Pasadena’s top priority is the health and safety of our community as the situation around the coronavirus continues to evolve. For facility closures, event cancellations, and more information, click here


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South Pasadena Reduces City Services Per the Direction of LA County to Help Slow the Spread of COVID-19

Post Date:03/19/2020 5:37 PM

SOUTH PASADENA, (Calif.) – Effective Friday, March 20, the City of South Pasadena (City) will further reduce City services in response to L.A. County’s "Safer at Home" mandate to stop the spread of coronavirus.

“The health and safety of our community comes first. Los Angeles County is the most populated county in the nation and the more we can do to limit our interactions will help to curb the spread of coronavirus,” said City of South Pasadena City Manager Stephanie DeWolfe. “Out of an abundance of caution, we have made the decision to reduce our staffing levels to only essential City services to ensure our members of our community have the critical services they need.”

Essential City services to be offered by the City until further notice include:

·      Police and Fire

·      Water, sewer and trash

·      Emergency Public Works response to tree issues

·      Senior lunch program

·      Dial-A-Ride

·      Parks maintenance

·      Limited administrative services, such as payroll

The City has proactively moved toward telecommuting for all other staff to ensure the safety of the public and employees while continue to move City projects and programs forward.

Residents are encouraged to continue to support local businesses by ordering takeout or delivery when available. Grocery stores and pharmacies will continue to operate. There is no shortage of food or interruption to local food supply, and residents do not need to stockpile supplies.

The City will continue to assess the situation and may make additional changes as needed.

County of Los Angeles - Safer at Home Order for Control of COVID 19

How to Contact the City to Access Essential City Services

The City’s e-newsletter will be sent out with updates to residents. Those interested in receiving can sign up via this link.

City Hall

o   Finance phone number 626-403-7252/

Public Works

o   Routine service requests can be submitted via email (

o   Public Works Staff continue to provide standby services afterhours and on weekends.


o   During this time, there will be no water shutoffs and late fees will be delayed

o   Water is safe to drink and there is plenty of water available

o   Routine service requests can be submitted via email (

o   Water and Wastewater Staff continue to provide standby services afterhours and on weekends.

o   Emergency requests can be submitted to Police Dispatch at 626-403-7297

Public Safety

·      The South Pasadena Police Department front counter will be open during regular business hours

·      All police and fire services will continue

·      South Pasadena Police Department non-emergency phone number 626-403-7270

·      South Pasadena Fire Department non-emergency phone number 626-403-7300

·      For emergency assistance call 9-1-1

·      Overnight street parking regulations will not be enforced starting 3/17 to 4/30 during the dates of South Pasadena Unified School District closures. The SPPD will, however, be conducting enforcement on parking violations (parking in a red zone, etc.).

 Senior Services

·      Senior Center phone number: 626-403-7360

·      Senior Center will be closed beginning March 16

·      Senior Lunch Program to continue with the following modification

           - Box lunches will be provided for pick up or delivery only

           - To make a reservation for the lunch program, call 626-403-7360 Monday through Friday, 10 a.m. to 2 p.m.

·      Dial-a-Ride program to continue with the following modification:

  - Rides will only be provided for essential trips, including doctor’s appointments and grocery store or pharmacy trips

           - Reservations made by phone only at 626-403-7268 Monday through Friday, 8 a.m. to 2 p.m.

The City recommends that seniors stay active, healthy and connected through eating well and exercising at home.

"The City's top priority is the health and safety of our residents. It's of utmost importance for all of us to be diligent during these times and follow the guidance of public health officials in order to stop the spread of coronavirus,” said City of South Pasadena Mayor Robert S. Joe. We appreciate our South Pasadena community for the respect and consideration they are showing to others during this time of uncertainty. We also thank our City staff and first responders for ensuring that essential City services and all public safety services continue for our residents."

According to the Los Angeles County Department of Public Health, the best way to keep healthy and reduce the possible spread of all influenza viruses are:

·      Stay home if you are sick.

·      If you have mild symptoms, there may be no need to go to a medical facility to see a doctor.

·      Certain patients, such as the elderly, those that are immune-compromised or have underlying health conditions should call their doctor earlier.

·      If you have questions, please call the clinic or your doctor before going in. If you do not have a healthcare provider, call 211 for assistance finding support near you.

·      Wash hands with soap and water for at least 20 seconds, especially after going to the bathroom; eating; and after blowing your nose, coughing or sneezing.

·      Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

·      Get immunized against the flu to protect yourself and your family, and reduce the potential strain on the healthcare system, which may be impacted by COVID-19 concerns.

The County of Los Angeles Department of Public Health is working with the Centers for Disease Control and Prevention (CDC) to monitor and respond to suspected cases in the region.


Those infected with the coronavirus have reported mild to severe respiratory illness with the following symptoms: Fever, cough and shortness of breath/difficulty breathing. The CDC has estimated that symptoms may appear in as few as two days or as long as 14 days after exposure.


COVID-19 was first detected in Wuhan City, Hubei Province, China. Coronavirus are a large family of viruses that are common in many different species of animals, including camels, cattle, cats and bats. Rarely, animal coronaviruses can infect people and spread.

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