Waste Collection & Utility Billing

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Annual Rate Adjustment - Effective July 1, 2018
The operations component of the rates is adjusted based on the percentage change in the Consumer Price Index from April 2017 to April 2018 of 3.97%. The disposal component is adjusted based on the percentage change in the disposal gate fee for residue from the Athens MRF (Mid Valley Landfill) from July 2017 to July 2018 of 3.10%.

Click her for Schedule for Rate Calculations - Effective July 1, 2018

Billing Changes - Effective January 1, 2018
for residential rubbish services has transitioned from the City of South Pasadena to Athens Services. The transition process will result in residents receiving multiple bills for rubbish services in the months of January and February. Your regular bi-monthly water and sewer utility bill will have the final rubbish charges for November and December. Athens will send out the first quarterly invoice for rubbish services in late January, this bill will cover service for the month so January, February, and March 2018. Please note, this is NOT a double billing. This change will effect only residential accounts, commercial accounts will not see any changes to utility  bills.

Click to view some Frequently Asked Questions.

The City of South Pasadena contracts with Global Water for billing, payment processing and customer inquiries for 
water, and sewer.  To establish or discontinue service or to inquire about your bill, call (855) 518-4012 Monday through Thursday between 7:30 am and 5:00 pm, or on Friday between 7:30 am and 4:00 pm. 

For water emergencies after hours or on holidays, please call South Pasadena Police Department Dispatch at (626) 403-7297.

Rubbish Service

The City of South Pasadena contracts with Athens Services for rubbish service and collection. For customer service, or for information regarding rental bins, hazardous waste disposal, or to request a bulky item pick-up, please call Athens Services at (888) 336-6100.

Holiday schedule: Collection of residential rubbish will delayed by one day on all major holidays. (Memorial Day, July 4th, Labor Day, Thanksgiving-both Thursday and Friday, Christmas and New Year's Day.)

Exemption Applications:

2017-18 Rubbish and Water Low-Income Programs Application

2017-18 Utility User's Tax Exemption Application

Temporary Rubbish Exemption application 

Helpful Utility Links:

 Global Water 
(855) 518-4012
 Southern California Edison
(800) 655-4555 
 Athens Services
(888) 336-6100
 Southern California Gas Co. 
(800) 427-2200



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