The following page contains information from the city, state and other agencies about programs and services to help those affected by the COVID-19 crisis.
City of South Pasadena Water and Wastewater- No water shutoffs/Late fees delayed.
The City of South Pasadena's utilizes Athens Services as the authorized collection agency. For billing inquiries, please call Athens Customer Service Department: (888) 336-6100 or visit their website here.
The CPUC is using programs to reduce energy bills, suspending electrical, natural gas and water utility disconnections, suspending renewal requirements for low-income programs, suspending wireless data caps and overage charges, ensuring critical wildlife safety preparation continues, and a number of other actions to assist utility customers and small business during the COVID-19 crisis.
Clean Power Alliance calls for applications for payment plans and grant assistance must be done through the SCE call center by calling (800-655-4555).
Clean Power Alliance's COVID-19 Relief Program is available for extra help if you're a Clean Power Alliance residential customer who recently became unemployed, have reduced income, or are experiencing economic hardship due to COVID-19.
April bill will include a $30 California Climate Credit netted against customer usage. Funding for this credit comes from revenues generated by the State’s Greenhouse Gas Cap-and-Trade program.
Phone number: (800) 611-1911
For more information regarding SCE Power Outage Center, click here.
Applications for payment plans and grant assistance must be done through the SCE call center by calling (800) 655-4555.
Sign up for CARE Program.
If your household income has recently changed, experiencing hardships (including from COVID-19), you may now qualify for 20% off your natural gas bill with CARE. Apply online.