The Community Development Department is committed to the three “C”s of customer service: collaboration, courtesy, and cooperation. The department is comprised of five divisions: Planning, Building and Safety, Community Improvement, Housing, and Film and Art. The Community Development Department provides staff services to the Planning Commission, Cultural Heritage Commission, Public Art Commission, and the Design Review Board. We are a quality-of-life department, managing planning activities and development review for the built environment in South Pasadena.
ATTENTION! The City was recently notified that fraudulent e-mails have been sent out where individuals are impersonating City officials and Community Development Department staff, and requesting wire payments for approval of their pending projects. Please be advised that the City will never e-mail you to demand wire payments. All invoices and payment requests are processed through the City's online permit portal.
If you believe you are a recipient of a suspicious e-mail, please do not click on any links. You may contact the Community Development Department at (626) 403-7200 to verify any invoice or payment requests, or to report suspicious e-mails.
Appointment Requests
Appointment requests can be made to meet with a Planner, Permit Tech, or Inspector for general planning and building inquiries, discuss entitlement or permitting process, verify zoning, or permit inquiries. Appointments are not intended for detailed plan reviews. Appointment requests may not be approved or may be canceled due to staffing availability. The City may limit one 30-minute appointment per person (or per address/location) per day.
To request an appointment, please use the following links and contact information. The online appointment calendar is the quickest way to check available times and reserve your spot.
Planning Appointment Requests
Please email AskPlanning@SouthPasadenaCA.gov to request a 30 - minute appointment with a planner.
Building Permit Technician, Inspector Office Appointments
View the Building & Safety Division Appointment Calendar, email PermitTech@southpasadenaca.gov, or call (626) 403-7224.
Building Plan Checker -- Virtual Appointments Only
To schedule an appointment, please view the Building & Safety Virtual Plan Check Counter Calendar.
Code Enforcement
Code Enforcement does not have a public counter. Please email CodeEnforcement@southpasadenaca.gov or call (626) 403-7264 to report concerns or make a request.