Items are loaned for three weeks, and will be automatically renewed up to two times as long as another customer has not placed a hold on the item. To receive email notices about which items were successfully auto-renewed and which were ineligible, make sure you have a working email address saved in your account. Add or update your email address by logging in to the catalog and editing your contact information under My Account. If you need help, call us during open hours at (626) 403-7330.